Import from a spreadsheet, stream in from a pipeline, or add via the API. Build dynamic segments, track every interaction on an activity timeline, and stay GDPR-compliant out of the box.
Beyond a list of emails. Every contact is a living profile with custom fields, tags, and a full activity history.
Drag-and-drop .csv or .xlsx files up to 100MB. Auto-detect columns, map fields, and pick how to handle duplicates: skip, update, or overwrite.
Add any field you need. Tag contacts manually or automatically from segments, pipelines, and automations. Fields work in templates as merge variables.
Rule-based audiences that recompute as data changes. Combine filters with AND/OR logic. Preview contact counts in real time before saving.
Every open, click, bounce, unsub, automation enrollment, and profile change on one timeline per contact. Scroll back to see their full history.
Filter the contacts list by product, status, email domain, country, pipeline, or custom field. Save filter views for quick access later.
One-click GDPR export or right-to-erasure. HMAC-signed unsubscribe tokens. Soft-suppress for opt-outs, hard-delete for takedowns.
Type "customers who opened 3+ emails but haven't purchased" and Tron AI translates it into segment conditions. Edit, preview, save.
Pipelines upsert contacts in real time. A purchase event adds the contact, tags them, and routes them into matching segments without any manual work.
Drop a CSV or XLSX and the wizard handles the rest. We auto-detect standard columns (email, first name, last name, phone, country), preview the first 10 rows, and let you pick exactly how to handle duplicates.
Skip duplicates
Keep existing contact records untouched. New rows that match an existing email are ignored.
Update existing
Merge new data into existing records, but only for fields that have values in the import.
Overwrite existing
Replace existing data with the import wholesale. Useful when the import is the source of truth.
contacts-q2-2026.csv
4,812 rows, 6 columns
Starter plan includes 1,000 contacts. Scale to 50,000 on Pro or go unlimited on Enterprise.
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