Automations

Workflows that run themselves

Build sequences with a drag-and-drop editor. Seven trigger types, three step types, branching logic, and pre-built templates for the workflows that matter most.

Seven ways to start a workflow

Pick a trigger. Every contact who matches gets enrolled into the automation and starts at step 1.

New signup

Fires when a contact is added to your account.

Purchase

Fires on order.created events from an e-commerce pipeline.

Cart abandoned

Fires when a cart.created event has no matching order.created within your threshold.

Link clicked

Fires when a contact clicks a specific link in any campaign.

Date-based

Fires X days before or after any date field: birthday, renewal, trial end.

Segment entry

Fires the moment a contact enters a dynamic segment.

API trigger

Fire from your own code by POSTing to the automation trigger endpoint.

Three step types, infinite combinations

Send email

Pick a template, set a From identity, and the contact gets an email.

Wait

Pause for minutes, hours, or days before the next step. Timezone-aware for date-based triggers.

Branch

Split the path based on a condition: opened/didn't open, clicked/didn't click, custom field value.

Starter workflows, pre-built

Copy a template, tweak the copy, activate. The most-shipped automations are one click away.

Welcome series

Three emails over seven days to onboard new signups. Introduce the product, share best practices, prompt first action.

Abandoned cart

Remind customers of forgotten carts. Email 1 at +1 hour, email 2 at +24 hours with a small discount.

Win-back sequence

Re-engage contacts who haven't opened in 60 days. Four emails escalating from "miss you" to "last chance" offers.

Birthday / anniversary

Send a personalized message with a discount code on customer birthdays or signup anniversaries.

BRANCHING

Different paths for different contacts

Branch on whether they opened the last email, clicked a link, or match a segment condition. Each branch can have its own emails, waits, and further branches.

  • + Branch by opened / did not open
  • + Branch by clicked a specific link
  • + Branch by custom field values
  • + Nest branches as deep as you need

Welcome sequence

Send email

Welcome + getting started guide

Wait

3 days

Branch: opened email 1?

Yes

Send advanced tips email

No

Send "did you get my last email?"

Put email on autopilot

Unlimited automations on every plan. Starter templates included. Your first workflow in 5 minutes.

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